Monday, April 1, 2024

Princess Cruise Lines Customer Service Contact Support Via Phone Email Exec Contacts

princess cruise phone number

Our Camp Discovery Youth Program for kids ages 3-11 will keep little ones entertained all day and evening. To participate independently, children must be age 3+ and potty trained. Our youth centers are operated by experienced staff, dedicated to keeping our youngest guests safe and happy. Our Beach House Teen Lounge is available for teens ages 12-17, with fun activities hosted by our staff.

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Hang Out in the Beach House

For MedallionClass® ships, you’ll be able to locate your group anywhere on the ship using your personal device through our OceanCompass™ app. Drop off your kids in Camp Discovery during the day (it's free!) so you can explore ashore, visit the Lotus Spa® or read a book in The Sanctuary. Want a date night, perhaps taking in a movie or playing in the casino? For a small fee, we offer babysitting in the evening hours. Guests under the age of 21 need to travel in a stateroom with a guest 21 years or older who will assume responsibility for them during the cruise.

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Call the Princess Cruise Customer Service

Listen to what Executive Chef Federico Femiano wants you to know before you go. Download the brand new app and take your upcoming cruise to the next level. If your checked baggage is delayed or misdirected by a common carrier, immediately report this to the carrier. Once you arrive onboard, report this delay to the Passenger Services Desk, providing the claim number and bag description. In addition, kosher meals and baby food are available upon advance written request.

Religious Services

Experience a variety of dining options and nightlife on board a Princess cruise. No, but parents are welcome to bring their own inflatable safety floating devices appropriate for their child’s age and weight. Please be advised that filling out the Mobility Questionnaire is to ensure that our Access Office can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin.

Special Occasions

If the center is full, we may ask parents to come back at another time. Friends and family often travel together, so this is a common concern. The first thing to do is to call PRINCESS or your travel consultant to link your group’s reservations. Secondly, be sure to use our Princess@Sea app to communicate on board via text messaging for supreme convenience.

Children with Special Needs

Movies Under the Stars offers family-friendly options throughout your cruise. The health and well-being of our guests and crew is our highest priority. And there are several measures that meet or exceed standards set by the US Centers for Disease Control and Prevention which are currently in place to prevent and contain illnesses on our ships. Guests should immediately report missing persons and criminal activity to ship’s personnel so appropriate action may be taken to ensure the safety and security of all persons on board.

Perfect for celebrating an anniversary or milestone, or just making your cruise vacation even more amazing. Princess offers a selection of staterooms that provide full wheelchair-turning space. In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk. This new stateroom design offers a stunning wall of floor-to-ceiling windows. Loads of natural light brings an airy, openness to the space.

Gigi’s Pizzeria serves up certified authentic Neapolitan pizza made to order from scratch in a cheery restaurant named after our very own executive chef and inspired by the colors and landscapes of the Amalfi coast. From the moment you step aboard, we want you to feel welcomed and right at home. And with attentive service from a friendly crewmember that knows what hospitality means, you’ll find your Princess® ship truly is your home away from home. Enchanted Princess® shares the spectacular style and luxury of our fleet and introduces new attractions all her own. World-class entertainment venues hosting dazzling performances. As well as the breathtaking new Sky Suite, with expansive views from our largest balcony.

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1Activities, dining and entertainment options vary by ship and are subject to change. Photos represent typical arrangements and may vary in detail or configuration. Even the littlest guests will delight in this whimsical, forest-themed world that inspires playtime and invites exploration. Kids, ages 3 to 7, can dance, enjoy pajama movie nights, create art projects like Animal Planet™ puppets and masks or compete in a Lego® boat-building contest.

Or get ready for a night on the town at the salon which features women’s styling color, men’s haircuts and shaves, manicure and pedicure choices and teeth whitening. Good Spirits takes viewers around the globe in search of extraordinary everyday people, sharing stories of spirits and collecting farm-fresh, local ingredients to inspire one-of-a-kind cocktail creations. Immerse yourself in the region as skilled bartenders lead you through an immersive cocktail experience. Feel the court under your feet and the thrill of victory as you sink the ball in for two points. No matter your athletic ability, there’s nothing like shooting a few hoops out in the middle of the ocean as you watch the sun set and the stars come out.

Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department. For your convenience, Automated Teller Machines for the exchange of foreign currencies are available on vessels sailing out of European ports and on selected exotic itineraries. Use of such machines may involve transaction fees that are subject to change without notice. Please visit the Guest Services staff for more information. Launderette services may be impacted to adhere to the Health and Safety protocols set by the CDC.

Generally, these areas include cigar lounges, a section of the nightclub, as well as a portion of the open decks. The Casino and Casino Bar are non-smoking areas on board, with the exception of designated slot machines where guests are permitted to smoke only while playing at those machines. The Casino will also have one or more non-smoking nights (6 pm to closing), depending on length of voyage.

Unique, handmade pasta courses, prepared fresh daily and treasured family recipes curated by our Italian chefs across the fleet inspire the menu at our acclaimed Italian specialty restaurant. Whenever you visit, you’ll find plenty of well-balanced options to choose from. Stop by for breakfast and visit our gourmet pancake station, or enjoy one of our unique hot cereal offerings. At lunch, look for handcrafted sandwiches, regionally inspired dishes and soups, as well as our carvery selections. For dinner, there’s everything from international favorites, comfort foods, customized stir-fry or pasta, plus a multitude of fresh fruit and salad choices. Even if you’re not sailing to Naples (this time), you can still enjoy one of their greatest contributions to the culinary world.

Additionally, pureed fruits or veggies can be requested in the main dining room. When registering for our Camp Discovery Youth and Teen Programs, please add any information you feel would assist our staff in accommodating your child. As part of the registration, there is a section to complete regarding allergies, special needs, medical conditions and more. In fact, we offer an open house event on embarkation day for loved ones to take a peek at all the fun. For the safety and security of our young guests, we only allow adults in our centers who have children participating in the program.

All ships have been upgraded with MedallionNet® Wi-Fi, allowing guests to stay connected to the web like never before. You can text, post photos, video chat and stream your favorite shows, movies, music and sports with ease. What if I am not satisfied and don’t want to pay the Crew Appreciation? Inspired by the great outdoors, this cozy center keeps kids busy with games, dancing and kid-sized Olympic competitions. Their minds stay busy, too, with California Science Center programs like rocket building, or they can explore outer space with Stargazing and learning how to build a model roller coaster. Exciting events like talent shows, theme nights, and treasure hunts encourage new friendships and family togetherness.

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